Need help? E-mail us at email@example.com
Email Customer Care
E-mail us at the firstname.lastname@example.org for exchange/return shipping information.
Returns & Exchange
Returns/Exchanges Sometimes choosing the right size is difficult, especially when your clicking on a website. We understand that things may not fit right the first time you order a shirt, so we offer a 30-day return policy from the day of shipping. Kär•bən accepts returns of unworn and unwashed items. Refunds will be processed in the form of the original payment. Please use our contact form which can be found here to ensure the prompt and efficient processing of your return. Returns are processed the same day they are received. A mailing address will be forwarded to you once we receive your return request. PLEASE INCLUDE THE FOLLOWING INFORMATION IN THE BODY OF YOUR MESSAGE TO COMPLETE A RETURN: 1. Your name, address, and best email/phone number to contact you (information will not be shared; it will only be used for contact purposes regarding the return/exchange) 2. Order Number 3. Reason for exchange/return 4. If exchanging for another size/shirt please include the desired shirt and size If you are exchanging an item, please include $5 for return shipping (cash, check or money order). If you are returning an item for a refund, please do not send $5 for return shipping. If you have any questions, received a defective or incorrect item, or you're returning/exchanging an international order. please contact us. We are available Monday through Friday 9AM to 6PM US EST or by email email@example.com. We understand bad things can happen, after all, everything is bound by the principle of entropy (lol). We take care in packaging and preparing your orders so please inspect your garment for defects or damage that may have been occurred while being shipped, before wearing or washing it.